Emma

General Manager, Westfield London

Coming from a background in retail I knew just how closely Westfield worked with retailers. Now working here, I understand that there’s even more that goes on to develop and maintain these relationships. I spend a lot of time working with everybody from town councils and community groups to business networking partnerships.

To do this job you’ve got to be able to see things from everyone’s perspective. You have to understand what retailers, visitors and consumers are looking for in a shopping centre environment. And you’re at a real advantage if you can keep up with the latest trends in the market. That’s what keeps Westfield constantly developing, and means our centres are never static. I consider myself very fortunate to have been given the opportunity to work for Westfield and to be a part of its success.